Payment

Currency and total

All checkout charges are stated in Canadian dollars (CAD). Review the final summary for the item prices and applicable taxes before authorising the payment.

Available methods

Use one of the payment methods displayed in the live checkout for your order. Availability may depend on your device, provider and transaction; a method is supported only when it is actually offered there. Standard shipping is free. Any optional service and its cost must be shown before you confirm it.

Payment security

Enter sensitive payment information only in the secure checkout fields provided for that purpose. Payment providers carry out authorisation and security checks. Do not send full card numbers, security codes, passwords or authentication codes to customer service. If a payment attempt is unclear, contact us with the order reference and check with your payment provider before retrying.

Authorisations and refunds

A pending authorisation may appear before a charge is completed; its release timing is controlled by the payment provider. Approved refunds are sent to the original payment method. We process them within 10 business days of approval. The bank or card issuer normally needs a further 5–10 business days to show the credit. Contact us if an approved refund remains missing beyond those periods.

Email: support@kelorygoods.shop
Telephone: 905-555-2476
Business address: 2210 4 St Sw, Calgary, Alberta, T2S 1W9, Canada

Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time).